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Archived: St Mary's Hospital

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All reports

Inspection report

Date of Inspection: 16 July 2013
Date of Publication: 15 August 2013
Inspection Report published 15 August 2013 PDF | 79.64 KB

Overview

Inspection carried out on 16 July 2013

During a routine inspection

We spent time on the ward and talked to the patient receiving treatment in the hospital. We were told people were informed about their care and treatment. The patient we spoke with was positive and complimentary regarding their care, and told us they felt fully involved in their care and treatment.

Staff we spoke with were aware of the need to respect the person’s confidential and personal information. One patient described the staff as “marvellous”.

The patient and staff were confident that any issues or concerns would be addressed and resolved.

We saw the hospital was clean and hygienic. People who used the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

The management of the service monitored the quality of the service provided and took appropriate action where needed to ensure that a quality service was provided.