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Archived: Liskeard Community Hospital

This service was previously managed by a different provider - see old profile

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 20 November 2013
Date of Publication: 28 December 2013
Inspection Report published 28 December 2013 PDF | 79.21 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 20 November 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard

Reasons for our judgement

The matron told us the staff at the hospital had a number of different employers for example the acute GP’s were employed via the local acute hospital. She told us if they had any problems with people’s working practices she would feed back to their employing organisations to manage.

Supervision is a vital tool used between an employer and an employee to capture working practices. It is an opportunity to discuss on-going training and development. The matron said there has been a lot of work with the ward staff groups to ensure they were supported as a team and individuals, this included ward away days for team building exercises, one to one meetings, staff meetings and senior staff meetings. She added that there was work ongoing with the clinical supervision lead for Peninsula Community Health (PCH) to find the best system of supervision to implement at the hospital that suited all types and grades of staff employed. She said that all the registered nurses were attending the PCH clinical supervision training so they would be able to provide supervision sessions for their staff group.

We saw records that showed appraisals were carried out for new staff three months after they had completed their induction process and annually thereafter. We saw the records showed who had carried out the appraisal and when the next appraisal was due.

The matron told us there were a range of staff meetings for example she met with the housekeeping staff every other month, she met with the senior staff team weekly and each ward had their own team meetings. She said minutes were taken of all meetings and made available to staff who were not able to attend.

We saw records that showed mandatory training was attended and staff had access to training that was relevant to their role. Staff we spoke with told us there were training opportunities and they were able to attend the training in work time.