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Inspection report

Date of Inspection: 28 November 2012
Date of Publication: 22 December 2012
Inspection Report published 22 December 2012 PDF | 83.33 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 28 November 2012, talked with people who use the service and talked with staff.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

Staff received appropriate professional development.

The practice manager and staff members confirmed they had access to a structured training and development programme. Each person had their own individual continual professional development (CPD) plans. This ensured that the people in their care were being supported by a well trained and competent staff team.

We saw that there was a training record for each member of staff in their personal file. Staff confirmed to us that they had undertaken all necessary mandatory training. They were aware of the required amount of training and continual professional development required to enable them to remain on the dental register. One member of staff told us: "I undertake regular training updates".

Staff confirmed they had on-going formal supervision and appraisal with the practice manager. This meant that people received appropriate professional development and were able to obtain further qualifications.