The Care Quality Commission
  • Hospital
  • Independent hospital

Archived: Medical Imaging Headquarters

Unit 2, The Triangle, Wild Wood Drive, Worcester, Worcestershire, WR5 2QX (01905) 362777

Provided and run by:
Medical Imaging UK Limited

All Inspections

8 May 2013

During a routine inspection

We visited the main office for the service. We carried out a number of interviews by telephone as the service was carried out in different parts of the country. We spoke with five people who had recently used the service. We spoke with three members of staff who carried out eye screening work. These staff were also responsible for grading the results of the eye screenings. We spoke with two team leaders who were responsible for supervising the screening and grading staff. We spoke with a team leader with responsibility for administration at the main office. This was where information from the different services was collected together.

People who used the service told us that they were happy with the quality of treatment they had received. One person told us: 'I thought they were excellent.' Another person said: 'If I knew someone was going for eye screening I'd be able to reassure them that there were no problems. They were very efficient and professional.'

People felt they were given enough information about the screening process, and were able to ask all the questions they wanted to.

People were protected from the risk of abuse because staff had been trained how to recognise signs of abuse and knew how to report concerns.

We found that staff were supported to deliver care and treatment safely and to an appropriate standard.

We looked at records which showed that the provider was regularly monitoring the quality of its service.