• Mental Health
  • Independent mental health service

Archived: Smart7 Business Hub

19 Park Lane Business Centre, Park Lane, Nottingham, Nottinghamshire, NG6 0DW (0115) 784 2491

Provided and run by:
Mustard Seed Associates Community Interest Company

Important: This service was previously registered at a different address - see old profile

All Inspections

12 December 2016

During a routine inspection

We do not currently rate independent standalone therapy services.

We found the following areas of good practice:

  • Staff employed by the provider had been checked to ensure they were safe to work with people who used the service.

  • Staff were experienced and qualified and received training and supervision appropriate to their role.

  • People who used the service reported in surveys that staff were caring.

  • People who used the service were involved in their care and treatment.

  • Times and length of therapy sessions were adapted to meet the needs of the person who used the service.

However, we also found the following issue that the service provider needs to improve:

  • Records were not signed and dated by staff and review dates were not set for risk assessments.