The Care Quality Commission
  • Dentist
  • Dentist

Archived: Origin Orthodontics

211 Chase Side, Southgate, London, N14 5LE (020) 8364 8038

Provided and run by:
Q-Orthodontics Limited

Important: The provider of this service changed. See old profile
Important: This service is now registered at a different address - see new profile

All Inspections

2 July 2013

During a routine inspection

We spoke with a patient on the day of our visit and reviewed feedback from patients on completed satisfaction questionnaires. Patients were satisfied with the dental care and treatment provided. Treatment was explained to patients in a way they understood and they were clear, in advance, about the fees they would have to pay. A patient told us that the orthodontist 'tells you what he's doing and talks you through it.' Staff were described as 'accommodating and approachable.'

Patients were satisfied with the dental care and treatment provided. A patient described the orthodontist as 'fabulous, you couldn't fault the treatment.' Detailed plans of treatment were provided for patients.

Effective systems for infection control were being implemented in the practice and dental instruments were decontaminated in a way that minimised the risk of infection. Staff demonstrated the knowledge and skills needed to protect people from possible abuse. There was an effective system in place for managing complaints.