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Green Lodge Respite Care Unit Good

All reports

Inspection report

Date of Inspection: 12 March 2013
Date of Publication: 21 May 2013
Inspection Report published 21 May 2013 PDF

Overview

Inspection carried out on 12 March 2013

During a routine inspection

People using services were happy with the care that they received. One person viewing the service said that they would like to stay at Green Lodge and that they were looking forward to it. People were able to express their views about the service and there were regular meetings with them and relatives to assess the quality of the service.

People received care according to their support plans which were monitored using a key worker system. People experienced care, treatment and support that met their needs and protected their rights.

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. The service had a recruitment process in place and people were supported by staff who had the necessary skills and knowledge to meet their needs. The provider had put in place an effective system to monitor the service.