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Taylor-Mohrs Occupational Health Services

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Inspection report


Date of Publication: 24 December 2013
Inspection Report published 24 December 2013 PDF | 62.97 KB

Overview

During a check to make sure that the improvements required had been made

When we inspected the service in October 2013 we found that the provider did not have suitable arrangements in place for the checking and recording of equipment and single use items. The provider also did not have an effective system in place to bring the complaints process to the attention of people using the service and persons acting on their behalf in a suitable manner and format.

We asked the provider to send us copies of documentation to demonstrate systems were now in place. We viewed a number of examples that demonstrated that improvements had been made. Monthly checks of equipment and single use items are now made and recorded. People are also informed of the complaints procedure.

Following the action that the provider had taken to improve, we found that they were compliant with the associated regulations.