• Doctor
  • Independent doctor

Archived: Middleport

Middleport Medical Centre, Newport Lane, Stoke On Trent, Staffordshire, ST6 3NP (01793) 528704

Provided and run by:
Independent Health Group Limited

All Inspections

12 March 2013

During a routine inspection

At the time of our inspection, people were referred to Middleport by the NHS for minor hand and wrist surgery. Surgical procedures were carried out on an out patient basis by a consultant nurse. People were then invited back to the service for their after care, which included removal of stitches.

During our inspection we spoke with two people who used the service. Both people were very happy with the care they had received. They said, 'The staff were nice and caring. They welcomed me and put me at ease' and 'The service is brilliant'.

We saw that people's consent was gained before they received treatment, and treatment was pain free, because appropriate medicines were administered by staff who had received the necessary training.

People were protected from the risks associated with surgical procedures because systems were in place to regularly assess and monitor the quality of the service.