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Archived: Fitzwilliam Court

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Inspection report

Date of Inspection: 23 September 2013
Date of Publication: 16 October 2013
Inspection Report published 16 October 2013 PDF | 77.47 KB

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 23 September 2013, talked with people who use the service and talked with staff. We talked with commissioners of services.

Our judgement

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

Reasons for our judgement

We spoke with four people who used the service who were supported by staff with their medication. This was confirmed in all the care plans that we viewed. We saw that medication risk assessments had been undertaken. People said, "staff come at the same time each day and help me with my tablets, they stay until I have taken them.” No one we spoke with had any concerns regarding medication.

We looked at the medication administration records (MAR) of all four people. We noted that there were no gaps and that the records had been signed by a member of staff. When prescribed medication was not given staff were able to use a code on the MAR sheets. We found staff had used a code appropriately and provided an explanation as to why the medication was not given.

We found that a policy on the safe handling of medicines was in place and accessible to staff so that important information was available to them.

We spoke with staff responsible for the administration of medicines. They confirmed that they had received medication training within the last 12 months. We looked at the staff training records and noted that all staff had undertaken medicines management training.

Staff said they were monitored by the registered manager when supporting people with their medication as part of the ‘supervision’ process. We saw evidence of these monitoring visits.

The manager confirmed that medication audits were carried out frequently so that any errors were identified promptly. We saw evidence of monthly audits that had been completed at Fitzwilliam Court.

The manager told us that if any errors or omissions regarding medication were identified, these were addressed with the staff members concerned and actions put in place such as further training and observations. This demonstrated that there were measures in place to ensure the safety of people receiving assistance with their medication.