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Archived: Antrim House

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Inspection report

Date of Inspection: 10 December 2012
Date of Publication: 25 January 2013
Inspection Report published 25 January 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 10 December 2012, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

We spoke with people at the practice, but their comments did not relate to this outcome.

Our inspection of 6 August 2012 had found that staff did not have access to a safeguarding policy and were unaware of their responsibility to safeguard people from potential harm.

During this inspection, we saw the safeguarding policy, which staff could access, and a safeguarding protocol sheet in areas of the dental surgery for staff to read. One staff said, “It is on the wall in reception, so we can look at it any time.” Staff we spoke with gave us detailed information about actions they would take to ensure that people were protected from harm.

We found that some staff had received safeguarding training, and a majority of staff had received training in child protection. The protocol available for staff also included how vulnerable adults would be protected. The practice manager understood the importance of all staff having access to safeguarding training to ensure they understood their responsibilities.