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Archived: Antrim House

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Inspection report

Date of Inspection: 10 December 2012
Date of Publication: 25 January 2013
Inspection Report published 25 January 2013 PDF

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 10 December 2012, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

The practice manager explained to us that there were different bandings in the treatment that was provided. The different bands indicated the treatment that people needed, and determined how consent was obtained. We were told that there were three different treatment bandings, and for band one this would involve people giving the dentist verbal consent to proceed with treatment. Banding two and three required the person to sign their treatment plan to consent to the planned treatment that the dentist would deliver.

People were asked for their consent before treatment was delivered. We looked at eight people’s dental records and found that people who received band two or three treatment had signed their treatment plans. All the people we spoke with told us that the dentist obtained consent from them. One person said, “I have signed a document.” We looked at some dental records for people who had received treatment under band one, and found that verbal consent was not always recorded. We found that this had already been highlighted to dentists and that an action plan was created to ensure that all dentists recorded verbal consent electronically. The provider may find it useful to note that verbal consent should be recorded to ensure that people’s choice is reflected in their dental records.