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Inspection report

Date of Inspection: 23 October 2012
Date of Publication: 27 November 2012
Inspection Report published 27 November 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We reviewed all the information we have gathered about Trinity House Annexe, looked at the personal care or treatment records of people who use the service, carried out a visit on 23 October 2012 and observed how people were being cared for. We talked with people who use the service, talked with staff and talked with stakeholders.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

We were shown the relevant safeguarding procedures, including a whistleblowing policy. This included guidelines on how staff should respond and act if they suspected abuse was taking place. We noted that a safeguarding flowchart was displayed on the notice board for staff and people using the service. Staff we spoke with knew the relevant authorities to speak to if they had any concerns about abuse, including the Police and local safeguarding authority.

Staff training records showed that staff had received safeguarding training and this was confirmed by staff. They were able to give us examples of signs they would look out for that could indicate a person was being abused. Staff had the knowledge and awareness of how to protect people from abuse. The manager told us that he had received training in Deprivation of Liberty Safeguards and the Mental Capacity Act 2005 and staff had been briefed on this. Staff we spoke with confirmed that they had received training.