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Archived: Bridge House Detoxification Unit

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Inspection report

Date of Inspection: 5 July 2013
Date of Publication: 30 August 2013
Inspection Report published 30 August 2013 PDF | 75.26 KB

Overview

Inspection carried out on 5 July 2013

During a routine inspection

At the time of our visit five people were using the service. They had all started their detoxification programmes within the previous few days. We found that people were given sufficient information to enable them to make informed decisions about taking part in the detoxification programme. The people we spoke with said they understood the need for rules and routines in the programme and said they did not find these too restrictive.

Written care and treatment plans were in place for each person. The plans provided clear instructions to staff about how the person was to be supported. These were reviewed daily to ensure they were effective.

Effective systems were in place for inducting, training and supporting staff. Staff members were equipped with the right skills to do their job. We found that agency staff and bank staff were managed effectively in order to maintain continuity and quality of service.

There was an effective system to regularly assess and monitor the quality of service that people received and to ensure the provision of safe and appropriate care at all times.