The Care Quality Commission

Archived: SAS Support and Solutions Ltd

169 Caulfield Road, Shoburyness, Southend On Sea, Essex, SS3 9LU (01702) 291824

Provided and run by:
SAS Support & Solutions Limited

Important: This service is now registered at a different address - see new profile

All Inspections

6 February 2013

During a routine inspection

We spoke with two people using the service. They told us that the care was good and that staff gave them support. They told us that staff supported them with activities of daily living and with community activities. One person told us that, 'They [staff] changed my life.'

A relative told us that the care was, 'Outstanding.'

We spoke with two professionals who told us that they did not have any concerns about the service and from their perspective people were getting the support required.

We found that before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

We did not find that appropriate checks were always undertaken before staff began work.

People, relatives and professionals told us they felt able to raise any concerns they had with staff.

14 February 2012

During a routine inspection

Relatives, advocates and external stakeholders we spoke with told us that the staff and manager were very supportive of the people in their care. They told us the provider had demonstrated respect for people's views and choices and that people receiving care were encouraged to develop skills for independent living.

They said that the staff were patient and spent time on assessment and care planning to support people who use the service.They told us they felt the people receiving care services were safe in their hands and would be confident in raising a concern if necessary and that the appropriate action would be taken.