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Inspection report

Date of Inspection: 16 March 2013
Date of Publication: 12 April 2013
Inspection Report published 12 April 2013 PDF | 88.47 KB

Overview

Inspection carried out on 16 March 2013

During a routine inspection

There were two people living at Woodmancote Manor. They are sisters and were cared for by their foster sister who lived with them in the family home. The sisters have been part of the family for over 40 years and were considered as family. As well as being supported by the manager and her husband two support workers were employed to assist. It was very evident that warm relationships built on a caring relationship, trust and knowledge of the people being supported had been established.

We saw that both people smiled and appeared relaxed and comfortable with the manager, support workers and others who lived in the home. One sister was able to talk to us about living in the home and told us that they were happy and well looked after. They told us that they were asked if they needed help. They told us, �They are all very good". And "They do chat to me about my care and what help I want. I'm quite happy I have everything I need".

During our inspection we saw that both sisters received good care and that staff treated them with respect and kindness.

The sisters living at the home were supported by staff that had been trained and supported to meet their needs.

The provider had an effective system to regularly assess and monitor the quality of service that the sisters in their care received. The provider had a sound knowledge of the sisters needs and systems were in place to ensure their care, welfare and safety. Standards were maintained.