21 March 2012
During a routine inspection
The people who we spoke with were complimentary about the care they received. We were told by people attending the surgery that day that the 'The staff are fine', 'Staff are fantastic. I am treated well" and "The staff make you welcome.' We also heard "I am given enough information", 'The dentists and nurses know what they are doing' and "I wouldn't change anything about this practice, except I would like it to be nearer my home.'
The people who spoke with said that the surgery always looked clean. One person said 'Staff always have gloves and masks on. I have not noticed them washing their hands." Another person said that she did see staff washing their hands.