We carried out a review of the data available to us about Lasercare Clinics (Harrogate) Limited on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Lasercare Clinics (Harrogate) Limited, you can give feedback on this service.
This service is rated as Good overall. (Previous inspection March 2014 – the provider was meeting all essential standards inspected.)
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at Lasercare Clinics (Harrogate) Limited on 10 March 2023 as part of our inspection programme and to provide a rating for this service.
Lasercare Clinics (Harrogate) Limited is a doctor-led clinic specialising in dermatology, providing a range of aesthetic and cosmetic treatments with some minor surgical procedures.
This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Lasercare Clinics (Harrogate) Limited provides a range of non-surgical cosmetic interventions, for example, microdermabrasion, skin peels and dermal fillers which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.
The clinic manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
The only staff who were associated with the delivery of regulated activities were two clinicians, a nurse and the management team. There were other staff on the premises who provided the non-regulated activities. The provider holds a contract to provide some NHS treatments at this location.
We requested the service share a link to our ‘Give Feedback on Care’ form, however we did not receive any feedback via this.
Our key findings were:
The areas where the provider should make improvements are:
Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA
Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services
One person told us staff were, 'very friendly and professional,' and, 'I would recommend it (the clinic).'
We found that the provider had arrangements for assessing and recording consent.
We saw that people's treatment and aftercare was planned, and progress was reviewed, with their involvement. Our inspection showed us that the service was safe and responsive.
We found that there were systems in place to ensure that equipment was used only by trained staff and was well maintained.
Staff were selected and recruited in a way that ensured they were suitably qualified and fit for the job.
We found that records relating to staff and people using the service were kept safely and securely. Records relating to the day to day running of the service were easily accessible.
Care and treatment was planned and delivered in a way that ensured people's safety and welfare. The provider had treatment procedures and protocols in place that were up to date. We found that the clinic was clean and tidy and that staff understood the cleaning procedures to be followed.
We found that the staff were appropriately trained and supported and that the provider had quality assurance systems in place that included people who had used the service providing feedback.