The Care Quality Commission

Archived: Bradbury House

New Street, Braintree, Essex, CM7 1ES (01376) 348181

Provided and run by:
Caring Homes Healthcare Group Limited

Important: The provider of this service changed. See old profile
Important: The provider of this service changed. See new profile

All Inspections

26 February 2013

During a routine inspection

During our inspection we spoke with six people who used the service. People we spoke with told us they were happy living at Bradbury House. One person told us, 'The atmosphere here is very pleasant and the staff are wonderful.' Another told us, 'The staff here are very caring, and I am impressed with their patience.'

A relative visiting on the day of our inspection told us, 'The carers are very caring. We are very pleased with the care here.'

We observed the care provided and saw that the staff were genuinely caring and demonstrated genuine affection for the people they were supporting. It was clear from our discussions with staff they enjoyed their work and wanted to do their best for people living there.

During our visit we reviewed the care records of three people who used the service. These included care plans which clearly identified the care and support provided to people to meet their assessed needs.