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Archived: Georgina House Domiciliary Care Agency

This service is now registered at a different address - see new profile

All reports

Inspection report

Date of Inspection: 15 January 2014
Date of Publication: 7 February 2014
Inspection Report published 07 February 2014 PDF

Overview

Inspection carried out on 15 January 2014

During a routine inspection

During our inspection we spoke with five people who used the service or their relatives. We asked them about the care and support they received from this service. One person told us, "The carers are excellent, they give (my relative) confidence to get up." Another person said the care staff were, "First class."

We looked at the records relating to their care and welfare. These showed that people's needs were assessed and that care plans were in place showing how those needs were met. There were risk assessments in place to ensure that care was delivered safely.

The service maintained accurate records about the people they supported, their staff and the premises which demonstrated that procedures were in place and being followed to ensure the safety of people who used the service.