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Community Integrated Care, Southern Regional Office Good

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Inspection report

Date of Inspection: 17 October 2012
Date of Publication: 29 November 2012
Inspection Report published 29 November 2012 PDF | 48.92 KB

Overview

Inspection carried out on 17 October 2012

During a routine inspection

As part of our inspection, we spoke with five people and interviewed three relatives. People told us that were happy with the help provided by the organisation. One person told us: “I get them to help me when I need some help. For example, cleaning my room or prompting me to get cleaned or taking my medicine.” One relative told us they were very happy with the service and found it friendly and helpful. People told us they were involved in making decisions about their care. They felt the staff respected their privacy and dignity.

People we spoke with told us they made their own choices and decisions. They were prompted but not forced to do activities. One person told us that they felt well looked after. They told us that members of staff treated them with dignity and respect.