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Archived: Connections (West Yorkshire) Health and Social Care CIC

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Inspection report

Date of Inspection: 16 January 2015
Date of Publication: 31 March 2015
Inspection Report published 31 March 2015 PDF | 61.19 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service and carried out a visit on 16 January 2015.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

When we visited the service in November 2013 we looked at three staff personnel records and saw they did not contain evidence to show that effective recruitment processes had been followed. We asked the provider to make improvements.

We carried out this follow up inspection to check whether improvements had been made.

We looked at the personnel records of four staff and found they all contained documents regarding their recruitment. We saw that application forms, reference requests and references were held within each of the files. This showed appropriate recruitment and selection processes had been followed.

We saw that each record held an up to date Disclosure and Barring service certificate for the individual concerned. The DSB helps employers make safe recruitment decisions and prevents unsuitable people from working with vulnerable groups. This meant staff were being properly checked to make sure they were suitable and safe to work with vulnerable adults.

We also saw the records contained documentation which showed each staff member had completed an induction on commencement of employment. This demonstrated that the provider ensured new employees had the appropriate knowledge and skills to perform their job roles.

We found there was a checklist in place within each of the records which contained the dates of when updates to documents within each staff file needed to be carried out. For example, DBS renewal, ID badge renewal, annual appraisal and next supervision session with their line manager. This showed the provider had a system in place to make sure renewals and updates were carried out in a timely manner.