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Archived: Allens Mead Good

The provider of this service changed - see old profile

This service is now registered at a different address - see new profile

All reports

Inspection report

Date of Inspection: 4 April 2012
Date of Publication: 9 May 2012
Inspection Report published 9 May 2012 PDF | 47.91 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

The provider was meeting this standard.

User experience

We spoke with people using the services but their feedback did not relate to this standard.

Other evidence

Staff received appropriate professional development and were able, from time to time, to obtain further relevant qualifications.

Two new members of staff had been recruited since our last visit. We were informed that the service did not have any current staff vacancies. We saw that the new members of staff were in the process of completing an in-house induction from the deputy manager, and had their own personal training file that was being supervised by management.

At our last visit we had seen that training records were not always clear; this made it difficult to see if all staff had completed all training they required to fulfil their role and responsibilities as set by Skills for Care.

At this visit we saw that each staff member had their own training folder which clearly documented identified training needs, completion of training and refresher timescales. Records showed that training had been delivered in things such as medication and safeguarding vulnerable adults and more training was planned.

Staff told us that there were plenty of opportunities for training and were able to attend external courses for further learning in things such as health and safety. Staff also told us that they were registered with an e-learning programme to ensure the completion of mandatory training. We saw that this programme was tailored to health and social care and we were told that individual completion was monitored by management as part of supervisions.