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Archived: Allens Mead Good

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All reports

Inspection report

Date of Inspection: 16 December 2013
Date of Publication: 7 January 2014
Inspection Report published 7 January 2014 - Easy to Read PDF | 786.39 KB

Overview

Inspection carried out on 16 December 2013

During a routine inspection

Because of the complex needs of the person we met on the inspection, they were unable to tell us directly about their experiences of living at Allens Mead. To address this, we used a variety of other methods to assess the care and support provided. For example, we spoke with a relative who said, "The staff are very good. My relative is improving gradually".

We saw that people's consent was obtained where possible before care and treatment was undertaken. We observed that the care given was safe and appropriate and based on effective care planning and risk assessments. This meant that people's individual needs were met and preferences were taken into account.

We observed that the provider has taken steps to provide care in an environment that is suitably designed and adequately maintained. We noted that there were adequate numbers of skilled and experienced staff to deliver safe and appropriate care. In addition, the provider had an effective system to regularly assess and monitor the quality of service that people received.