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Archived: The Devonshire Resource Centre

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Inspection report

Date of Inspection: 18 May 2012
Date of Publication: 21 June 2012
Inspection Report published 21 June 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Not met this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

Staff training and awareness in relation to Safeguarding Vulnerable Adults, Deprivation of Liberty and Mental Capacity does not adequately safeguard the people using the service.

User experience

We spoke with people using the service but their comments did not relate to this standard.

Other evidence

The organisation had both a Safeguarding and Whistleblowing policy. We noted that the last policy review took place in September 2010 for Whistleblowing and in November 2007 for Safeguarding. We spoke with the manager and suggested that they may find it useful to review policies annually.

The manager told us that newly appointed staff will undertake safeguarding training as part of their induction. We were provided with evidence that a training plan was in place for the rest of 2012 on an almost monthly basis but this included all other departments of the organisation. We suggested to the manager that he may find it useful to review records and develop a training plan for Homecare staff only, so he can be assured the homecare team have the relevant training to meet the needs of the people they support. Information we received from the provider on 25 May 2012 identified that 12 people need safeguarding training and this had been arranged for 13 June.

The information provided in respect of training did not identify that staff received training in relation to the Mental Capacity Act 2005 or Deprivation of Liberty.