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Archived: Cedar Lodge Care Home Ltd

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Inspection report

Date of Inspection: 30 October 2013
Date of Publication: 29 November 2013
Inspection Report published 29 November 2013 PDF | 84.15 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Not met this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 30 October 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People could not be sure they were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We looked at three recent staff recruitment records. We found that enhanced criminal record certificates had been obtained for two of the three staff whose files we had looked at. Discussion with the staff member confirmed a security check had not been obtained before they had begun work although they told us it had been applied for. Another member of staff we spoke with confirmed that security checks had been completed at the time of their recruitment.

We found that appropriate checks had not been made before two of these staff had begun work with the service. For example, records showed that the service had not obtained information or checked the information received about the conduct of these staff during previous employment.

We checked the completed application forms to see if there had been any gaps in employment histories for the staff recruited. We found that no application form had been completed for one member of staff. This meant that the provider had not made sure that suitable staff had been employed to care for people who used the service.

We saw that the provider had a recruitment policy and procedure in place. We found there was no recorded interview information available in the three staff files we looked at. The provider confirmed that records had not been kept by the previous manager. According to the provider’s procedures however: “Assessments made by interviewers must be formally recorded on an interview assessment form” and that: “Interviews will not be conducted until a completed application form has been received”. We discussed our concerns with the provider and the manager who assured us that they would address these immediately. Following our inspection the provider confirmed that references had been sought and an application had been completed as required.