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Archived: Cedar Lodge Care Home Ltd

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Inspection report

Date of Inspection: 11 February 2013
Date of Publication: 2 March 2013
Inspection Report published 2 March 2013 PDF | 79.02 KB

People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 11 February 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People’s privacy, dignity and independence were respected.

Reasons for our judgement

When we visited Cedar Lodge we spoke with five people who used the service, a nurse practitioner for care homes and two staff. We found that people were able to express their views and had been involved in making decisions about their care and treatment. People were complimentary about the service. People told us, “I am quite comfy here”. People said, “They are very good” and, “We are lucky here”. People told us the staff were, “All very helpful” and, “I could not be in a better place, I have got everything I want”.

People told us the night staff, “Pop in to make sure I am Ok”. Another person said, “I am not checked at night that is my choice”. Records showed that staff had recorded people’s preferences for checks by night staff and people had signed to say this was their choice. Records showed that people had been given the opportunity to make comments about their individual care plan. We saw that care plans were signed by people following discussion with the registered manager. People told us, “We see and sign our care records”. This meant that people were able to make choices and their views and decisions were respected by staff.

People appeared comfortable and appropriately dressed. We saw that people were offered choice and encouraged and supported in promoting their independence and community involvement. People told us, “I have my breakfast in bed” and, “I get up and go to bed when I want to”. Another person said, “I choose my clothes and the jewellery I wear each day. I choose to have my hair done every week”. People said, “I am able to do what I want to do” and, “I like to be as independent as I can”. People told us they went for walks in the village and to the local hairdresser. People told us they had recently been to the cinema with staff to see ‘Les Miserables’. Staff told us they promoted independence through, “Not doing everything for them”, “We can’t take their independence away”.

People told us that the staff always respected their privacy and dignity when they assisted them with personal care. This was confirmed through observation of staff interactions with people on the day of our inspection. We spoke with some staff all of whom showed an understanding of the importance of maintaining people's privacy and dignity and supporting people to make decisions about their care. This meant that people's views, choices and independence were being respected by staff that cared for them.