13 August 2014
During an inspection looking at part of the service
We visited the practice on the 13th August 2014 and found that the provider had made all the necessary improvements to become compliant within this area.
We visited the practice on the 13th August 2014 and found that the provider had made all the necessary improvements to become compliant within this area.
People did not experience care, treatment and support that met their needs as the surgery had not followed appropriate guidance in relation to the provision of emergency medication.
People were cared for in a clean, hygienic environment. and were cared for, by suitably qualified, skilled and experienced staff.
Comments and complaints people made were responded to appropriately.