• Community
  • Community substance misuse service

Archived: St Fabians Drive

58 St Fabians Drive, Chelmsford, Essex, CM1 2PR

Provided and run by:
PCP (Luton) Limited

All Inspections

31 January 2013

During a routine inspection

During our visit to St Fabians Drive we spoke with two of the three people who were staying at this accommodation while they received treatment for substance misuse. The people we spoke with said they were happy living at St Fabians Drive

Staff showed an understanding of people's needs and preferences and we saw that staff were polite when speaking with people. We also noted that people living in the home appeared comfortable with staff and we saw good-humoured conversations.

People were satisfied with their treatment, and complimented the staff who supported them. One said. 'They always make time to listen to you, you never feel rushed.' They said they were always treated with respect by the staff.

We found that the provider had systems in place to assess and monitor the quality of the service provided.