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Archived: Henry Road

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Inspection report

Date of Inspection: 5 March 2014
Date of Publication: 13 March 2014
Inspection Report published 13 March 2014 PDF | 68.88 KB

Overview

Inspection carried out on 5 March 2014

During a routine inspection

We spoke with people who use the service, staff members and the Registered Manager. There were five people using the house at Henry Road at the time of our visit.

People said that they were treated with dignity and respect. People told us that they were involved in the planning of their care at PCP (Chelmsford). One person said: “They do involve you in the care plan and they are really supportive.”

Safeguarding procedures were in place and staff had been trained in safeguarding. People said that they felt safe at PCP (Chelmsford). One person told us: “I have every confidence in the staff. I feel very safe here.”

Systems were in place to monitor the service that people received to ensure that the service was satisfactory and safe. Everyone we spoke to said that they were happy with the service.