You are here

Wimbledon Park Dental Surgery

All reports

Inspection report

Date of Inspection: 24 July 2013
Date of Publication: 21 August 2013
Inspection Report published 21 August 2013 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 24 July 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People experienced care, treatment and support that met their needs and protected their rights.

Reasons for our judgement

People who use the service told us that they felt they were treated with respect while at the practice. All discussions were held confidentially within the surgical suites. Medical notes were held in paper copy in locked cabinets behind the reception area. We reviewed the provider's confidentiality policy, which was based on guidance from the GDC.

There was a well-stocked emergency kit, emergency oxygen and first aid kit, which were all located within easy access of both surgical suites. The emergency drug kit contents and expiry dates were checked regularly. Emergency oxygen had a regular local check and was validated annually by an external company.

All staff were trained in first aid, including cardiopulmonary resuscitation (CPR) and emergency procedures, and records were kept of the training.