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Inspection report

Date of Inspection: 2 May 2012
Date of Publication: 23 May 2012
Inspection Report published 23 May 2012 PDF | 49.87 KB

Overview

Inspection carried out on 2 May 2012

During a routine inspection

We spoke with two people who use the service and the relative of one person who uses the service. They told us that staff were friendly, helpful and always listen to them.

The people we spoke with told us they were generally happy at the home. They also told us that the staff were very good with them. Two people told us that they were kept involved in the review of care plans.

People told us that they had no concerns about the care they receive. They told us that if they had any concerns or complaints, they would speak to senior staff or the Manager. Two people told us that staff were always around when they needed them.