Archived: Dr Fredrick T K S Lim

26 Devonshire Place, London, W1G 6JE (020) 7487 3529

Provided and run by:
Dr Keng Sim Lim

All Inspections

29 January 2013

During a routine inspection

We were unable to speak with people who use the service as no one had an appointment during our visit. We looked at feedback questionnaires that had been completed in the last twelve months. We also looked at letters of thanks that had been sent to Dr Lim. Overall, people were satisfied with the care and treatment received.

People who use the service were given sufficient information and were involved in making decisions about their care. People who use the service reported Dr Lim had understood their problem and that they understood their proposed treatment. People had described Dr Lim as 'knowledgeable and reassuring". A medical history was taken for each person and there were procedures in place to deal with emergencies.

There were a safeguarding policy in place for protecting vulnerable adults, Dr Lim was able to describe what action he would take. Staff received adequate training and supervision. There was evidence that Dr Lim monitored the quality of his service by collecting feedback and responding to people's comments.