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Inspection report

Date of Inspection: 26 January 2014
Date of Publication: 22 March 2014
Inspection Report published 22 March 2014 PDF


Inspection carried out on 26 January 2014

During an inspection looking at part of the service

This inspection took place to check on the improvements made since our last inspection in October 2013, when we found that regulations were not being met in relation to care and welfare and staffing. Following this inspection we received an action plan setting out the steps that would be taken to achieve compliance. When we returned to the service in January 2014, we found that improvements had been made.

During our visit, we saw that people were receiving support with their meals and drinks. Records relating to their care demonstrated that support was being provided in accordance with their needs. Care was provided in a calm atmosphere and people that we spoke with told us that they received support when they needed it and were well cared for.

Due to some staffing issues, the activities programme wasn't yet operating in the way that the manager had hoped. However, recruitment of a second activity coordinator had just taken place at the time of our inspection.