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Archived: Sutton Lodge Residential Care Home Inadequate

The provider of this service changed - see old profile

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Inspection report

Date of Inspection: 10 December 2013
Date of Publication: 10 January 2014
Inspection Report published 10 January 2014 PDF


Inspection carried out on 10 December 2013

During a routine inspection

On the day of our visit we observed people were participating in a reminiscence session. People looked well groomed and appeared to be relaxed in their surroundings. Some people had chosen to remain in their bedrooms and others were seated in communal areas. People told us they were able to make their own decisions about what they were involved in and that their wishes were respected. People told us that the standard of care was good and that they were happy living at Sutton lodge. We observed several people had visitors and they were welcomed by the staff.

We observed staff assisting people with various tasks and noted that the staff were respectful in how they approached and spoke to people. Care plans and risk assessments were in place and we noted these were reviewed on a regular basis.

We reviewed the arrangements at Sutton lodge for obtaining consent and noted the provider had appropriate arrangements in place, although two consent forms were not signed or dated and the manager told us that they were waiting for relatives to visit to get them completed.

The home consisted of three living areas, the main building, the stables which were three self- contained units and the �Vicarage�. We noted that the �Vicarage� building was in a poor state of repair and had not been maintained to an appropriate standard which promoted people�s wellbeing.

The equipment that was in use at the home had been regularly maintained to ensure it remained safe to use.

We reviewed the arrangements for monitoring the quality of care at Sutton Lodge and found these to be appropriate. Audits had been completed for various aspects of the home. However, there were no maintenance audits for the Vicarage building and the risks to people were not being managed effectively.

We reviewed notifications that the provider was required to send to the care quality commission to notify them about an event or the death of a person who used the service and found that these were appropriately completed and sent in a timely way.