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Inspection report

Date of Inspection: 4 July 2013
Date of Publication: 2 August 2013
Inspection Report published 02 August 2013 PDF | 68.32 KB

Overview

Inspection carried out on 4 July 2013

During a routine inspection

When we visited U Smile Dental Practice on 4 July 2013, we were unable to speak with any people seeing the dentist as no patients were scheduled during the time of our inspection. However, we reviewed patient notes and looked at patient satisfaction questionnaires. These showed that people receiving private dental treatment were satisfied with the service. We saw from patient records that dentist explained people's options and provided information for them to make their own decisions on treatments.

The surgery had effective processes in place to ensure that treatment was delivered safely. All areas of the building were clean and tidy and there were infection control processes in place to ensure people were treated safely.

We observed information to notify people how they could raise any shortfall or complaints with the provider, if it were necessary. We also saw recent patient feedback forms showing high levels of satisfaction.