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All reports

Inspection report

Date of Inspection: 14 June 2013
Date of Publication: 17 July 2013
Inspection Report published 17 July 2013 PDF

Overview

Inspection carried out on 14 June 2013

During a routine inspection

People who used the service had limited communication skills, however specialist equipment had been obtained that enabled them to express their wishes. Visitors told us that staff involved them in the care and support of their relatives. One said "They have looked after XXXX for 20 years and they always involved us in what is going on".

We saw that staff were knowledgeable about the people they supported and provided support in line with the person's care plan.

Stakesby Road was a domestic dwelling and all areas of the home we seen to be accessible to people who lived there. There were suitable adaptations in place that enabled care to be provided in a sensitive way. The home was clean and staff were seen to follow infection control instructions to minimise the possibility of cross infection.

The service had a comprehensive system in place to monitor the quality of the service provided.