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Archived: The D:NTAL Clinic

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Inspection report

Date of Inspection: 6 March 2013
Date of Publication: 4 April 2013
Inspection Report published 4 April 2013 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 6 March 2013, talked with people who use the service and talked with staff.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

All the people that we spoke with told us that the staff were friendly. We looked at a sample of comments made by people that used the service. One person had commented, “Very friendly and welcoming. The dentist was very thorough, polite and professional. He clearly knows his stuff.”

Staff received appropriate professional development. A copy of each staff's training record was available showing that staff were maintaining their professional development.

We saw certificates to show that staff had attended training in various topics, such as infection control, emergency resuscitation and safeguarding of vulnerable adult and children amongst other training. This meant that staff working at the practice were trained to undertake their role.

We saw that the dental nurses received an appraisal and this was recorded. The provider told us that the practice was part of a peer review group for dentist that met regularly to discus and review each other’s work. A folder was kept of issues discussed during the meetings.

We were told and we saw evidence that practice meetings took place monthly where staff could discuss any issues arising in the practice. We saw that the policies of the practice formed part of the ongoing agenda for staff meetings. The provider was enthusiastic and keen to involve all staff in the development of the practice.