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Archived: 16 Brimley

All reports

Inspection report

Date of Inspection: 18 May 2012
Date of Publication: 5 September 2012
Inspection Report published 5 September 2012 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

The provider was meeting this standard.

User experience

People who used the service spoke positively about the member of staff.

People said the “provider looked after us well and the staff member is trained to give us care”.

Other evidence

The service is managed by the provider and one other member of staff. We looked at a number of training records and documents for both the provider and the member of staff and asked the provider and the member of staff about induction training. Although this member of staff had already worked at the service for six years, we noted that a written record of an induction training programme had not been completed, or was not available.

We saw evidence that both the provider and the member of staff had completed their mandatory training and the certificates seen were up to date. We observed that the provider had also completed safeguarding and Mental Capacity Act training.

The staff member had undertaken annual mandatory training which included health and safety topics, medication, risk assessment, safeguarding with a human rights element and Mental Capacity Act training. The Mental Capacity Act training contained the five key principles of decision making element. The member of staff had a National Vocational Qualification at level 3 in social care.

We asked the member of staff if they felt that they were supported in their role. They told us that they worked well as a team and that they could discuss any aspect of their role with the provider at any time. The member of staff said that training and support had given them confidence in their role. The member of staff and provider told us that “supervision happens all the time" as they worked together.