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Archived: 16 Brimley

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Inspection report

Date of Inspection: 8 April 2013
Date of Publication: 3 May 2013
Inspection Report published 3 May 2013 PDF

The service should tell CQC if they make any changes to the services they provide (outcome 15)

Not met this standard

We checked that people who use this service

  • Will benefit from the knowledge that the Care Quality Commission is informed of the services being provided.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 8 April 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

The provider's statement of purpose did not meet the legislative requirements and did not clearly outline the function of the service.

Reasons for our judgement

We had not planned to look at this outcome during our inspection but in each person’s care file we saw a copy of a statement of purpose. The provider / manager said that it had not been reviewed or updated and there was no other statement of purpose for the service. The document bore no relevance at all to the domiciliary care service (regulated activity personal care) provided by Mrs Denise Flack (the registered provider).

The document was old and referred to the previous residential care home service that the three people had lived in. The home had been run by this registered provider but was no longer a registered service. This means that the people who used this service were not provided with accurate information about the service they now received, were not informed about the aims and objectives of the service, or the kinds of service that could be provided.

The provider had failed to keep the statement of purpose under review or make the appropriate changes to the document when the service changed from being a residential care home to a domiciliary care agency.