7 February 2013
During a routine inspection
The people we spoke with were all at varying stages of their rehabilitation programme. They were all extremely positive about the service and confident about achieving success during their stay. One person told us, "I am so lucky, you can't put a price on the opportunity I am being given.'
We spent time in the communal areas making observations of how people were being supported. This helped us to observe the daily routines and gain an insight into how people's support was being managed. We observed staff interacting with people who required support. Staff treated people with respect and dignity.