9 October 2017
During an inspection looking at part of the service
We carried out a focused inspection of Papineni Dental Practice on 9 October 2017.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We carried out the inspection to follow up concerns we originally identified during a comprehensive inspection at this practice on 2 November 2016 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions.
At a comprehensive inspection we always ask the following five questions to get to the heart of patients’ experiences of care and treatment:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
When one or more of the five questions is not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
At the previous comprehensive inspection we found the registered provider was providing effective, caring and responsive care in accordance with relevant regulations. We judged the practice was not providing safe and well-led care in accordance with, regulation 17 Good Governance, and regulation 18 Staffing of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Papineni Dental Practice on our website www.cqc.org.uk.
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made some improvements to put right the shortfalls and deal with the regulatory breaches we found at our inspection on 2 November 2016
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements to put right the shortfalls and deal with the regulatory breaches we found at our inspection on 2 November 2016.
There were areas where the provider could make improvements and should:
- Review the practice's protocols for completion of dental care records taking into account guidance provided by the Faculty of General Dental Practice regarding clinical examinations and record keeping