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Inspection report

Date of Inspection: 24 December 2012
Date of Publication: 19 January 2013
Inspection Report published 19 January 2013 PDF | 72.74 KB


Inspection carried out on 24 December 2012

During an inspection to make sure that the improvements required had been made

We inspected this service on 25 October 2012 and found they were not compliant in relation to, respecting and involving people who use services, care and welfare of people who use services, management of medicines and requirements relating to workers. This meant the registered provider had to make improvements in these areas to deliver good outcomes for the people who used their service.

On this inspection we went to check that improvements had been made with regards to the management of medicines. We could not inspect the other areas of non compliance because the provider�s action plan said they would not be compliant in these areas until 31 December 2012. We will carry out a further inspection to ensure improvements in these areas have been made.

We needed to check medicine management had improved because this was a major concern to us. The inspection was unannounced, which meant the registered provider and the staff did not know we were coming. We looked at the evidence available following the action plan we had received from the registered provider, and we spoke with people using the service and some of the staff on duty.