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Forest Lodge Rest Home Requires improvement

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Inspection report

Date of Inspection: 6 August 2013
Date of Publication: 7 September 2013
Inspection Report published 07 September 2013 PDF | 83.96 KB

Overview

Inspection carried out on 6 August 2013

During an inspection to make sure that the improvements required had been made

We spoke with a relative of a person who used the service. They said, �I�m happy with the majority of care for my relative. I�d give the home about 8 out of 10.�

During our inspection we observed that staff members spoke in a supportive and respectful manner with people who used the service. We saw that people�s care plans contained information to support their care needs.

A member of staff told us, �I�d report any concerns to the manager or the council.�

We saw the safeguarding and whistle blowing policies which contained clear and appropriate information about the different forms of abuse and what action should be taken if abuse was suspected.

We noted that issues found on our previous inspection in relation to the smoking room had not been fully resolved. A relative of a person who used the service told us, �People smoke in the smoking room but the door is often left open. You can smell smoke in the home.�

A person who used the service told us, �There�s generally enough staff around.�

We looked at three staff files and saw that regular supervision meetings were held between the staff and the manager.

We saw the provider had documented actions taken in relation to individual incidents and staff members. The provider had monitored staff practices to identify any areas which required improvement.

Since our previous inspection, the provider has made notifications to the Commission appropriately.