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Archived: Green Gables Care Home Good

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Inspection report

Date of Inspection: 15 November 2012
Date of Publication: 29 December 2012
Inspection Report published 29 December 2012 PDF | 80.27 KB

Overview

Inspection carried out on 15 November 2012

During a routine inspection

We spoke with four people out of 15 at the home at the time of the inspection.

One person told us that �staff are first class here�, Another person told us that �we all get to speak our mind here�.

All the people we spoke with told us that they were happy at the home, and appreciated the support given by staff. All the people we spoke with told us that staff regularly asked them if they were happy with the care and support they received, and one person told us �there was a lovely atmosphere at the home�.

We observed staff talking with people in a polite and relaxed manner, and found that staff addressed each person by their preferred name.