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Inspection report

Date of Inspection: 27 February 2014
Date of Publication: 20 March 2014
Inspection Report published 20 March 2014 PDF | 74.2 KB

Overview

Inspection carried out on 27 February 2014

During a routine inspection

Steps Care Limited provided supported living to people with a learning disability. The care is provided to five people living in a shared house. During our visit to the shared house we were able to meet three people who used the service, the manager and a staff member.

We saw and heard staff speak to people in a way that demonstrated a good understanding by staff of people’s choices and preferences. One person being supported by Steps Care Limited said, “Sometimes I go out on my own and the staff also help me when I want help”.

Staff were able to speak confidently about the care practices they delivered. They understood how they contributed to promoting people independence.

We saw that medication was administered by suitably trained staff. People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to administer and record medication.

During our visit to the shared supported living home we saw sufficient staff on duty to meet the needs of people who required support.

We spoke with the staff on duty and they had worked for Steps Care Limited for a number of years.

We saw that Steps Care Limited held all records securely to protect people’s confidentiality.