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Archived: Beacon House

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All reports

Inspection report

Date of Inspection: 29 January 2014
Date of Publication: 28 February 2014
Inspection Report published 28 February 2014 PDF


Inspection carried out on 29 January 2014

During a routine inspection

The people who used the services at Beacon House were vulnerable and found it difficult to talk to people who were unfamiliar to them. The clinic was busy on the day of our inspection and people were either receiving practical help, involved in various support activities or attending the clinic to see the nurse. We did not have the opportunity to speak with people using the service during our inspection.

The manager told us: �We provide a sense of home and work with people to build up trust in other people.� We observed interactions between staff and people using the service. We saw that people approached staff with confidence and were responded to in a warm and respectful way. We found that staff were appropriately trained and supported to carry out their role.

We saw that Beacon House offered people practical help and a wide range of wellbeing and healthcare services to meet their needs. The provider worked in co-operation with other services and organisations to provide occupational therapies, personal development and health awareness.