The Care Quality Commission
  • Dentist
  • Dentist

Archived: A One Dental Care

983 Leeds Road, Thornbury, Bradford, West Yorkshire, BD3 7ND (01274) 664635

Provided and run by:
Dr Jovo Ljustina

All Inspections

10 July 2013

During a routine inspection

We found people were given appropriate information and were involved in making decisions about their treatment. People were protected from the risk of infection and were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard. There was an effective complaints system available.

We spoke with three people who used the practice. They all said their treatment options and costs were explained so they could make informed decisions. One person said their dentist was 'always very clear when explaining my treatment to me'. People said they thought the surgery was clean and hygienic. Most people told us they found staff, friendly, respectful and polite. Most people told us they had never had to complain about the treatment or service they had received at the practice. However, they said if they had a concern they felt able to raise this with staff.