Updated 16 April 2019
We undertook a focused inspection of Rose Cottage Dental Practice on 19 March 2019. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist advisor.
We had undertaken a comprehensive inspection on 11 September 2018 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing effective or well-led care in accordance with the relevant regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Rose Cottage Dental Practice on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
- Is it effective
- Is it well-led
Background
Rose Cottage Dental Practice is based in North Walsham and offers private treatment to approximately 800 patients. The dental team consists of one dentist, one dental nurse, and a receptionist. There is one treatment room. The practice opens on Mondays, Tuesdays, Thursdays and Fridays from 8.30am to 5.30pm. There is level access for wheelchair users but there is not any parking for blue badge holders near to the practice.
The practice is owned by an individual who is the principal dentist there. He has legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
Our findings were:
- We found this practice was providing effective care in accordance with the relevant regulations.
- We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made sufficient improvements in relation to the regulatory breaches we found at our previous inspection. These must now be embedded and sustained in the long-term.
There were areas where the provider could make improvements. They should:
- Review the practice's protocols for completion of dental care records taking into account guidance provided by the Faculty of General Dental Practice regarding clinical examinations and record keeping.