• Dentist
  • Dentist

Archived: Northbourne Dental Practice

1370 Wimborne Road, Northbourne, Bournemouth, Dorset, BH10 7AR (01202) 572030

Provided and run by:
Dr Roy Domoney

Important: The provider of this service changed. See new profile

All Inspections

17 April 2013

During a routine inspection

During our inspection visit on 17 April 2013 we spoke with one NHS patient who attended for emergency treatment.

We also spoke with seven private patients as the provider and the other dentist who worked at the practice also worked for Northbourne Dental Practice Limited and this was in order to hear about people's experiences.

We observed three people receive either a check-up or treatment.

People complimentary about the staff who worked at the practice and the environment. They said staff were polite and respectful. They told us they were sent reminders about appointments and their check-ups were thorough> people said treatment and its cost were fully explained to them. People who had received emergency treatment told us it was usually arranged for them on the same day they contacted the practice.

One person told us they had been a patient at the practice for 25 years and said, 'They must be good otherwise I would not still be coming'.

People told us they thought the premises were clean and hygienic. We saw the provider had measures in place that ensured people were effectively protected from the risk of infections.

Staff had undertaken training that was appropriate to the work they performed and ensured their continued registration with the General Dental Council.

The provider had arrangements in place that ensured the quality of the service provided was monitored and working practices were checked to ensure procedures were followed properly.